Making A Purchase


Making a purchase could not be easier. Just browse our online store and add any items that you would like to buy into the shopping cart. After you have finished your selection(s), click on 'Checkout' and you will be asked for a few details required to complete your order.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling


Shipping to Mainland UK = FREE
Shipping to Scottish Highands and Scottish Islands = £10.00 per item
Shipping to Northern Ireland, Isle of Man and Isles of Scilly = £5.00 per item

Delivery Schedule


Please allow up to 7 days for delivery. If there will be any delay in this process, you will be contacted and informed of the situation.

Back Orders


If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. It is exceedingly rare for us to run out of stock.

Tax Charges


As we only deliver to the United Kingdom, all orders are subject to VAT. Our product prices include VAT as detailed on our product pages. You will see the VAT element of the price in our cart and checkout phases.

Credit Card Security


Our website payments are processed securely through either the Paypal or the HSBC website payments systems, ensuring maximum security and protection for our customers.

For telephone orders, we accept the following credit and debit cards:

Mastercard
Visa credit and debit cards
Maestro
Solo

Guarantee


We guarantee your satisfaction. All of our products come with a 2 year no quibble guarantee. In addition, if you purchase any of our products and you are not entirely happy please return it to us in the original packaging (undamaged, with no items missing) within 7 days of delivery. Your refund will be processed within 7 days of receipt. We do not refund delivery charges.

Reaching Us


Eston Products
P O Box 4775
ATHERSTONE
CV9 9AY
Telephone: 01827 881245

Privacy Policy


Eston Products do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy


Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm